What Does "Refurbished" Mean?

A refurbished device is a pre-owned product that has been professionally restored to excellent working condition. At Hari Tech Solutions, we source only certified refurbished devices that meet our strict quality standards.

Our refurbished devices are:

  • Thoroughly cleaned and sanitized
  • Tested for full functionality across all components
  • Repaired or replaced with genuine parts where necessary
  • Verified to have minimum 80% battery health
  • Cosmetically inspected and graded
  • Backed by our comprehensive warranty

You get premium quality devices at a fraction of the original price, with the confidence of warranty protection.

Our 6 Month Warranty

Every device purchased from Hari Tech Solutions comes with a comprehensive 6-month warranty from the date of purchase.

What's Covered:

  • Hardware defects and malfunctions
  • Display issues (dead pixels, backlight failure)
  • Keyboard and trackpad problems
  • Battery performance below specified health percentage
  • Port connectivity issues
  • Speaker and microphone defects
  • Wi-Fi and Bluetooth connectivity problems
  • Overheating or thermal issues

What's Not Covered:

  • Physical damage from drops, spills, or accidents
  • Software issues, viruses, or operating system problems
  • Cosmetic damage that doesn't affect functionality
  • Damage from unauthorized repairs or modifications
  • Normal wear and tear
  • Lost or stolen devices
  • Accessories (chargers, cables) unless defective on arrival

Replacement Policy

We stand behind the quality of our products. If your device experiences a covered defect within the warranty period:

1

Contact Us

Reach out via WhatsApp, email, or phone with your order details and description of the issue.

2

Diagnosis

Our team will help diagnose the issue remotely or request the device for inspection if needed.

3

Resolution

We will repair the device, replace the defective component, or provide a replacement device of equal or better specifications.

4

Return Shipping

We cover shipping costs for warranty claims. Your repaired or replacement device will be shipped back to you promptly.

Note: Warranty claims are processed within 7-10 business days from receipt of the device.

Our 50+ Point Inspection Checklist

Every device undergoes rigorous testing before it reaches you. Here's what we check:

Hardware Components

  • Processor performance and temperature
  • RAM functionality and speed
  • SSD/HDD health and read/write speeds
  • Logic board integrity
  • Fan operation and cooling system

Display & Graphics

  • Screen for dead pixels or discoloration
  • Backlight uniformity
  • Touch Bar functionality (if applicable)
  • Graphics card performance
  • External display connectivity

Input Devices

  • All keyboard keys responsiveness
  • Trackpad click and gesture controls
  • Keyboard backlight functionality
  • Force Touch trackpad calibration

Connectivity

  • All USB/Thunderbolt ports
  • Wi-Fi signal strength and stability
  • Bluetooth pairing and connectivity
  • Headphone jack (if applicable)
  • SD card reader (if applicable)

Audio & Camera

  • Speaker output quality
  • Microphone recording clarity
  • Webcam image quality
  • Audio balance (left/right channels)

Battery & Power

  • Battery health percentage
  • Charge cycle count
  • Charging port functionality
  • Power adapter condition
  • Battery calibration

Physical Condition

  • Chassis for dents or damage
  • Hinge operation
  • Rubber feet condition
  • Overall cosmetic grading

Software & Security

  • Operating system installation
  • iCloud/Find My removal verification
  • BIOS/firmware updates
  • System diagnostics completion

Have Questions About Our Warranty?

Our team is here to help. Contact us for any warranty-related queries.

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